SumoFiber CRM Integration connects Hosted PBX to the CRM your team already uses — Salesforce, HubSpot, Microsoft Teams, ConnectWise, and more. The result: click-to-call, single sign-on, and full call history inside the customer record, with no separate tab to manage.
Every feature is designed around two ideas: make calls faster to start, and make the system itself easier to live in.
Calling features built around the way your team actually works — every customer call is a click away, never a context switch.
Enable click-to-call across your CRM with a configurable behavior set tuned to your workflow.
See and respond to every previous call right inside the customer record — no separate tab, no separate login.
Pin your most-called contacts to speed dial so frequent calls connect in a single tap.
The integration is designed for the people using it. Sign in once, navigate fast, and find what you need without hunting.
Sign on once and stay signed on across the CRM and the PBX admin portal — no second password to manage.
Jump straight from any CRM record into the matching PBX reporting page in a single click.
Reach the SumoFiber admin portal directly from the integration, so configuration questions don't slow you down.
See how many domains are using each extension for clean billing, reporting, and capacity planning.
We connect Hosted PBX to the CRMs, service desks, and collaboration tools your team already lives in. Don't see yours? We build custom integrations.
Salesforce
CRM
Microsoft Teams
Collaboration
HubSpot
CRM
ConnectWise
PSA / CRM
Sugar CRM
CRM
Zendesk
Service desk
Gmail
…and more
Custom
Talk to a SumoFiber UC specialist about connecting your CRM, scoping a custom integration, or unifying your communications stack under a single provider.
CRM integration connects SumoFiber Hosted PBX to the CRM your team already uses. The result is click-to-call inside the customer record, full call history pulled into the CRM, single sign-on across both systems, and links from any record straight into the matching PBX reporting page.
SumoFiber offers integrations for Salesforce, HubSpot, Microsoft Teams, ConnectWise, Sugar CRM, Zendesk, and Gmail — plus custom integrations for in-house and industry-specific platforms. Talk to our team if you don't see your platform on the list.
Click-to-call lets your team start a phone call from any phone number that appears inside the CRM with a single click. Behind the scenes, the integration tells your Hosted PBX to place the call and routes the audio to the device of your choice — desk phone, softphone, or mobile app.
Yes. SSO is included on every supported integration. Sign in to your CRM and you're already authenticated to the integration — no second password to manage and no juggling of admin credentials between platforms.
Yes. Every business call placed or received through Hosted PBX is logged inside the CRM record for the contact. Your team responds to and references past calls without leaving the CRM, and managers see complete activity per account in one place.
Yes. If your team runs a custom-built or industry-specific CRM, our UC specialists will scope a tailored integration. The same click-to-call, call history, and SSO patterns apply — we just build them against your specific CRM's API.
Pricing depends on the CRM and integration depth. Most standard integrations — Salesforce, HubSpot, Microsoft Teams, ConnectWise, Zendesk — are scoped during the Hosted PBX onboarding conversation, with no separate per-seat integration license. Custom integrations against in-house or industry-specific CRMs are quoted per project. Contact our team for a tailored quote.
Cloud business phone system with iOS/Android mobile apps and 50+ country reach.
Cloud-based meetings with screen share, recording, and one-click join — paired with Hosted PBX in one portal.
Two business lines on one smartphone — keep your team's privacy, keep your brand voice. No app required.
Dedicated fiber for Utah and Idaho businesses with static IP available on every tier.